FAQs

Awkwardness gives me great comfort. I’ve never been cool, but I’ve felt cool. I’ve been in the cool place, but I wasn’t really cool – I was trying to pass for hip or cool.

A girl should be two things: classy and fabulous. I am convinced that there can be luxury in simplicity. I wanted to dress the woman who lives and works, not the woman in a painting. It’s hard to balance everything. It’s always challenging. My relationships with producers or photographers – these are relationships that took years. I can’t get sucked into that celebrity thing, because I think it’s just crass. My aim is to make the poor look rich.

Why is there a colour difference between the product online and what I received?

When do you anticipate restocking the products that are currently out of stock?

What customization options do you offer for Patches?

What is the typical timeframe for crafting handmade laces?

Do you offer wholesale or bulk ordering discounts?

How do I track my order?

What steps should I follow if my order fails to arrive within 15 days?